Friday, October 22, 2010

Lesson Learnt

In my line of work, there is so much trust needed. Trust that we've got the right insight, trust that we know what we are doing, trust that we know the business and landscape, and trust in our cleverness.

It makes me feel like a surgeon sometimes. You say you've got a pain in your body and feel lousy. I ask for your symptoms, I ask how long you've been suffering, I ask what you've been doing differently, I ask your background. With these information, I make a
diagnosis and we trust I'm right.

Gosh!

Maybe my job is not so life changing or detrimental if we get it wrong. But, the stress behind that kind of trust and belief is humbling. I ask myself why would they listen to someone who is not even running their business?
Is the onus on us, on me to know?
Of course!
But there must be trust that we will do our due diligence.

As I embark on what I see as a turning phase of my work, I sometimes see the stark reality that, these advice, are only as good as the brightest in the team. And on top of it, the commitment that team has on that piece of work and how far they are willing to invest gee time in to do the work.
At the end of it, the person reviewing the idea also, hopefully, has half a brain.

What a convoluted relationship this is!